What can employees use a 1-on-1 session for?

A 1-on-1 session can help when employees feel overwhelmed, stressed, or when something is weighing on them. But there doesn’t need to be an urgent reason: sessions can also be helpful for work-related questions, uncertainty, or the wish to gain a neutral perspective.

What can employees talk about in a 1-on-1 session?

Employees can talk about anything that is currently on their mind. This can include practical topics, such as career changes, conflicts, or leadership questions. Employees can also bring emotional topics into the conversation, such as anxiety, low mood, grief, heartbreak, or personal challenges.

How does a 1-on-1 session work?

The session takes place via video on the nilo platform and lasts 45 minutes. Employees only need a quiet place where they can speak undisturbed. Everything discussed remains strictly confidential.

How quickly can employees get an appointment?

1-on-1 sessions can take place from Monday to Sunday between 8 a.m. and 10 p.m., depending on the availability of the employee and the expert. Appointments can usually be booked 24 hours in advance. If support is needed sooner, the nilo team is available anytime at yourspace@nilohealth.com, by phone at +49 30 21782152, or via chat.

How does nilo ensure the quality of its 1-on-1 sessions?

nilo works exclusively with carefully selected, qualified psychologists and evidence-based methods, such as cognitive behavioural therapy or systemic therapy. All experts go through a structured selection process. In addition, nilo regularly reviews the quality of the sessions and only continues working with experts who meet our standards.

High-quality 1-on-1 counseling with 500+ psychologists

Give your team quick and easy access to 1-on-1 sessions with coaches and psychologists in 50+ languages. The right experts for every need — confidential and available across time zones.

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Personal. Tailored. Effective.

How nilo’s 1-on-1 sessions support your team

Whether it’s stress, conflict, overload, or personal challenges – 1-on-1 sessions create space for tailored support and lasting solutions.

For employees & managers

Support for your entire team — including dedicated support for managers.

For teams everywhere

Available in 50+ languages and across time zones.

For every need

The right support for personal and work-related challenges.

Available anytime & from anywhere

Available on weekends and off-hours – via mobile app and web.

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Tailored support

Employees receive tailored matches and choose their best fit.

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How it works

1. Matching

Employees click “Book a Session” and answer a short questionnaire. Based on their answers, we find suitable experts for every need.

2. Selection

Employees receive a selection of suitable experts and decide for themselves who they want to speak with. They can view available time slots and book directly.

3. Session

Every 1-on-1 session takes place via video through the nilo app or website. Our experts guide the conversation, no matter what topic employees bring. No preparation is needed & there are no expectations.

What makes nilo’s 1-on-1 sessions different

What can employees use a 1-on-1 session for?: A 1-on-1 session can help when employees feel overwhelmed, stressed, or when something is weighing on them. But there doesn’t need to be an urgent reason: sessions can also be helpful for work-related questions, uncertainty, or the wish to gain a neutral perspective.
What can employees talk about in a 1-on-1 session?: Employees can talk about anything that is currently on their mind. This can include practical topics, such as career changes, conflicts, or leadership questions. Employees can also bring emotional topics into the conversation, such as anxiety, low mood, grief, heartbreak, or personal challenges.
How does a 1-on-1 session work?: The session takes place via video on the nilo platform and lasts 45 minutes. Employees only need a quiet place where they can speak undisturbed. Everything discussed remains strictly confidential.
How quickly can employees get an appointment?: 1-on-1 sessions can take place from Monday to Sunday between 8 a.m. and 10 p.m., depending on the availability of the employee and the expert. Appointments can usually be booked 24 hours in advance. If support is needed sooner, the nilo team is available anytime at yourspace@nilohealth.com, by phone at +49 30 21782152, or via chat.
How does nilo ensure the quality of its 1-on-1 sessions?: nilo works exclusively with carefully selected, qualified psychologists and evidence-based methods, such as cognitive behavioural therapy or systemic therapy. All experts go through a structured selection process. In addition, nilo regularly reviews the quality of the sessions and only continues working with experts who meet our standards.