How to Increase Employee Retention With Mental Health Support 

There’s a particular kind of heartbreak in a beloved colleague leaving. Gone are all those fun coffee breaks together, the chance to chat before a meeting, the excitement of working on a project with someone you respect. Employee retention isn’t just a metric for HR to value – it’s crucial to the performance of the whole company.

Losing an employee often means losing not just money (because hiring is expensive!), but brainpower, institutional knowledge, and a key part of your company culture. So today we’re focusing on employee retention – and how mental health support is your key aid.

How to Increase Employee Retention With Mental Health Support

2022 was the year of the Great Resignation: about 50.5 million people quit their jobs in America alone. Though the pace of resignations has slowed in 2023, employee retention is still a significant concern for many businesses globally. Some economists predict that the business sector will see a turnover rate as high as 24% in the coming years.

Low employee retention is a crisis for many companies. Replacing an employee costs on average between one-half and two times their annual salary. Companies are also losing valuable internal knowledge and innovation every time an employee leaves. That makes increasing employee retention a crucial metric for company success.

For HR leaders, too, retention is a crucial issue. It makes your job easier, ensuring that you can focus on growth and company culture success, rather than your days becoming a revolving-door job of replacing employees. And it’s a key performance indicator for many HR departments. So how can you integrate one simple strategy to increase employee retention at every level?

Mental health support to increase employee retention

Employee mental health support makes a massive difference in increasing employee retention. One of the top three reasons employees leave their jobs is burnout, which is preventable with the right employee mental health support. Similarly, employee disengagement—or “quiet quitting”—often leads to an actual resignation. But mental health support boosts engagement and stops burnout in its tracks.

  • Mental health support leads to 60% less turnover
  • 79% of employees are likely to stay at a company that supports their mental health

Want to see how mental health support changes the game at your company?

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Why does mental health support increase employee retention?

The stats are clear. But what is it about mental health support that works so well to increase employee retention? There are a few key reasons:

  • Your employees are valued and empowered: Providing mental health support for employees ensures they understand that you take their health seriously, and want the best for them—something that is sure to increase both their well-being and their company loyalty. At the same time, you’re empowering them to deal with challenges and manage their own specific issues, making it less likely that they’ll see quitting as the only option.
  • You increase engagement and performance: Setting your people up to succeed is good for your business—that’s a no-brainer! So it’s great for your bottom line that mental health support has a strong financial impetus behind it, with an average 5x return on investment. But by increasing your employees’ engagement and performance, you’re also likely to make them more likely to stay at your company. They’ll feel a sense of ownership and pride in their work, and they’ll feel the satisfaction of performing at their best. You want your employees to succeed—and they want to, too.
  • You solve chronic stress and burnout issues: As we’ve seen, stress and burnout are two of the most common factors in employees leaving their jobs. Reducing them means increasing retention, and you won’t be losing your best people for no reason.
  • Mental health support is attractive to new hires: Not only does employee mental health support keep your existing employees around, it makes it easier for you to hire new ones. And when you’re hiring new people, they’ll already have a sense of your company culture and values because of what offering employee mental health support says about you. That means they’re coming in excited and informed—and more likely to stay.

How do we do it at

One of our key visions here at nilo is the importance of preventative mental health care. Preventative means that you step in before you “see” problems, in order to stop crises happening down the line. For example, 85% of users use for preventable reasons.  And it works: 71% of users struggling with stress improve after using 

Looking at turnover, this means that you don’t have to intervene at the point when your employees are deciding to quit. Rather, you implement mental health support in the early days so that your employees don’t want to quit in the first place. The result? Less turnover and greater employee happiness, productivity and engagement.

At Forto, over 50% of employees are active with, making it the benefit that is most used and beloved. “At Forto, is our team’s most loved benefit and a strong driver in recruitment,” says Michael Wax, founder and CEO of Forto. 

At TIER, Teresa Dinges, Learning and Development Manager, says, “I have never experienced such gratitude and thankfulness for any benefit or anything we’ve introduced!” 

Want to boost retention at your company? Let’s talk.

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