What is conflict management?

Conflict management is the process of resolving disputes, minimizing negative results and prioritizing positive results. It allows the impacted parties to continue to work together, even in the face of ongoing conflict. Conflict management uses negotiation, creative thinking and other strategies.

Why is conflict management important?

Managing conflict well helps prevent workplace environments that breed negativity, stress, demotivation and low employee morale. Toxic environments and poor company culture can impact employee mental health and well-being and lead to higher absence rates, low productivity and staff turnover.

Warning signs of employee conflict

  • Decreased productivity
  • Quality issues
  • High turnover
  • Excessive absenteeism
  • Dysfunctional meetings, e.g. lack of clear agenda, engagement, respect
  • Anxiety and stress
  • Complaints
  • Changes in interactions with others, e.g, odd comments, avoidance behaviors, short responses to questions

How nilo.health can help

By putting the building blocks in place for healthy communication and psychological safety, nilo.health’s tools and programs help organizations cultivate a culture of connection and well-being. Digital webinars, roundtables and 1:1 psychological counseling round out the offering, further supporting stress-management, personal growth and self-reflection.

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